Last Updated: 5/12/2025
At O Factory Candles, your privacy matters. We value your trust and are committed to protecting your personal information. This policy explains what we collect, how we use it, and your rights.
Our website address is: https://ofactorycandles.com.
We are an independent candle brand focused on intentional design, handcrafted products, and a peaceful shopping experience.
If you leave a comment or submit a form, we collect your name, email address, and any information you choose to share. Your IP address and browser data may also be collected to help prevent spam.
If using Gravatar, your anonymized email may be sent to that service to display your profile image. View their policy here.
If you upload images to the website (e.g., reviews), avoid including embedded location data (EXIF GPS). Visitors may be able to download and extract location info from public images.
We may use cookies to:
Save your preferences or login status
Store cart information
Analyze site usage through tools like Google Analytics
You can clear or disable cookies in your browser at any time.
Some product pages or blog posts may include videos, images, or tools from other websites (e.g., YouTube or Instagram). These third-party sites may collect your data if you interact with their content.
We don’t sell or share your data with third parties for marketing. We only share necessary data with services like payment processors (Stripe), email platforms, and spam detection tools to fulfill orders and protect the site.
If you leave a comment or place an order, we retain your data as needed for customer service, business records, or legal compliance. You can request access or deletion of your personal data anytime.
If you have an account or submitted information on our site, you can:
Request an export of your personal data
Ask us to erase your data (excluding what we’re required to keep for legal or security reasons)
Email us at ofactorycandles@gmail.com for any data requests.
Some data (like comments) may be scanned by automated tools to help us block spam or protect our site.